Privacy Policy

At Hope’s Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website shopathopescloset.com.

1. Information We Collect

1.1 Personal Information

When you visit our website, we may collect personal information that you voluntarily provide, including but not limited to:

• Your name
• Email address
• Shipping and billing address
• Payment details (credit/debit card information)
• Phone number

1.2 Automatically Collected Information

When you browse our website, we may also collect certain information automatically, such as:

• Your IP address
• Device type and browser information
• Referring websites
• Information about your interaction with our website, such as pages viewed and links clicked.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you about your order, promotions, or updates.
• Personalize your shopping experience.
• Improve our website and customer service.
• Protect the security of our website and prevent fraud.
• Comply with legal obligations.

3. Sharing Your Information

We value your privacy and will not sell or rent your personal information to third parties. However, we may share your data with trusted service providers in the following situations:

• Payment Processors: To process payments securely.
• Shipping Providers: To fulfill your orders.
• Marketing Partners: To send you newsletters or promotional content (with your consent).
• Legal Obligations: If required to comply with legal obligations or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our website. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information, such as:

• Preferences for future visits.
• Shopping cart contents.
• Tracking behavior for marketing purposes.

You can choose to disable cookies through your browser settings, though this may limit some functionality on our website.

5. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We recommend reviewing their respective policies.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Opt-Out: Unsubscribe from our marketing emails or opt-out of targeted advertising.
• Data Portability: Request to transfer your personal data to another service provider.

If you would like to exercise any of these rights, please contact us at hopescloset.co@gmail.com.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the revised date will be updated.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at:

• Email: hopescloset.co@gmail.com
• Phone: +91 8125402850